Responsible Gambling | ace71

ace71's commitment to responsible gambling

Keep entertainment safe — ace71 is committed to protecting you through proper limit setting, self-exclusion, and support tools.

What is responsible gambling?

ace71 believes that gambling is a form of entertainment — not a guaranteed source of income. Responsible gambling means enjoying yourself within set limits on your time and money, and seeking help whenever you feel gambling is getting out of control.

Protecting every user of ace71 in Bangladesh is our priority. That is why we offer deposit limits, self-exclusion, time-out, and 24/7 Bengali support, so you can always stay in control.

Important: This platform is for people aged 21 and above only. If you are under 21, please leave the platform immediately and do not attempt to open an account.

Our protection tools

Deposit Limit

On ace71 you can set daily, weekly, and monthly deposit limits. Setting a limit means keeping your budget protected. Decreasing a limit takes effect immediately, but a set waiting period applies when increasing one.

Budget Control

Time-Out

If you need a short break, take a time-out for 24 hours to 30 days. During this time your account will be temporarily closed. It is reactivated automatically when the break ends.

Temporary Break

Self-Exclusion

If you feel you need a longer break, activate self-exclusion. You can close your account from 6 months up to permanently. Taking this step takes courage.

Long-Term Protection

Session Limit

Set how long you want to play in one sitting. When the session limit is reached, ace71 will notify you automatically. Keeping track of your time is an important part of responsible gambling.

Time Management

24/7 Support

If you feel a problem at any time, contact ace71's Bengali live chat. Our support team is by your side seven days a week, 24 hours a day.

Round-the-Clock Support

Age Verification (21+)

ace71 strictly follows the 21+ age restriction. Age is verified when an account is opened, and accounts of minors are immediately closed.

21+ Only

Recognise the warning signs

The first step in responsible gambling is knowing yourself. If any of the signs below appear in you, contact ace71's support team straight away or activate self-exclusion.

Financial warning signs

  • Spending more than your set budget
  • Placing larger bets to recover lost money
  • Borrowing money or spending savings to gamble
  • Hiding the amount of money spent from family

Behavioural warning signs

  • Being unable to stop playing
  • Spending less time with family and friends
  • Losing focus on work or studies
  • Feeling restless and angry after a loss

How to use the protection tools

1
Log in to your account Log in to your ace71 account and go to the "Settings" section.
2
Open the responsible gambling menu From the "Responsible Gambling" section, choose the tool you want.
3
Set your limits Set the amount and duration for a deposit limit, session limit, or time-out.
4
Save and confirm Save your changes. Changes that take effect immediately apply straight away.

If you have any trouble, contact us via live chat or email at [email protected].

Deposits, withdrawals, and limit policy

As part of responsible gambling at ace71, we follow a transparent financial policy. The key details are listed below:

Item Details
Minimum Deposit ৳100 (all methods)
Minimum Withdrawal ৳800
Withdrawal Time 30 minutes to 3 hours
Payment Methods bKash, Nagad, Rocket
Welcome Bonus 120% first deposit bonus, up to ৳10,000; wagering 15x

Please read the terms and conditions before claiming a bonus. Enjoy your bonus amount within your responsible gambling limits.

21+ age restriction and minor protection

ace71 verifies the age of every user in Bangladesh. This platform is for people aged 21 and above only. Opening an account for minors is strictly prohibited.

For parents

Use parental control software on the computer or device of an underage child. Never share your account details with anyone.

Age verification

A government-issued ID must be used to prove age at the time of registration. Re-verification is carried out in cases of suspicion.

Immediate action

If an underage user is identified, the account is immediately closed and any deposited funds are returned.

Assess yourself

Ask yourself the questions below. If most of your answers are "yes", now is the time to speak with ace71's support team.

  • Are you avoiding work or family responsibilities to gamble?
  • Are you placing bigger bets after a loss to try to recover what you lost?
  • Are you lying or keeping secrets about your gambling?
  • Is gambling on your mind constantly?
  • Do you feel that stopping gambling is not possible for you?
  • Is gambling harming your relationships or financial situation?

Asking for help is not a weakness — it takes courage. Contact ace71's live chat in Bengali — we are ready to support you without judgment.

Frequently asked questions

Log in to your ace71 account and go to the "Settings" or "Account" menu, where you will find the "Responsible Gambling" option. From there you can set deposit limits, session limits, time-out, and self-exclusion. If you need help, contact us via live chat.

No, your balance stays safe when you activate self-exclusion. You will be able to withdraw before the account is closed. The minimum withdrawal amount is ৳800 and processing time is 30 minutes to 3 hours.

No. ace71 strictly enforces the 21+ age requirement. Age is verified at the time of account registration. If a minor is identified, the account is immediately closed and any deposited funds are returned.

No. Decreasing a deposit limit takes effect immediately, but increasing it requires a set waiting period. This rule is in place for your protection, to prevent decisions made on impulse.

Speak directly with us on ace71's 24/7 Bengali live chat. We help without judgment. You can also reach us by email at [email protected]. We will help you set up self-exclusion or a time-out.

A time-out is a short-term break — from 24 hours up to 30 days. When the set period ends, the account is reactivated automatically. Self-exclusion is long-term — from 6 months up to permanent. It is a firm step and cannot be reversed before the set period ends.

Play safely and enjoy yourself

Enjoy cricket, slots, and live casino on ace71 with a commitment to responsible gambling. Check our FAQ or ask our support team to find out more.

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